SMS and eFax Guru is an advanced business texting solution that sends & receives SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce certified ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this app. While many people regard texting as a personal form of communication, it also can be an efficient way for businesses to reach out to their customers. Text messaging provides several benefits for businesses, including reaching a large audience quickly, sending messages to specific groups of people, and tracking the effectiveness of messages sent. An effective texting tool can assist utility providers in several ways.
SMS & eFax Guru has established itself as the most cutting-edge and futuristic option for utility providers due to its support for Conversational SMS, Bulk SMS, Automated SMS, and eFax. Conversational SMS allows senders and recipients to communicate in real time for a quick resolution. Using dynamic templates, Bulk SMS allows users to send personalized messages to a large number of recipients at once. The app addresses the major issue of sending messages to invalid contacts by automatically filtering it out. Using Automated SMS, senders can automate the SMS workflow and customize it to meet specific business needs. Thanks to eFax, senders can send and receive HIPAA-compliant faxes directly from Salesforce. eFax is convenient, reliable, and much cheaper than traditional fax machines. eFax is also much more environmentally friendly, as it doesn’t use a physical fax machine, paper or ink. Without accessing the records, the app filters SMS conversations in the inbox based on the user’s responses to messages. The utility providers can track sent & received SMS, and eFaxes using its fully-customizable dashboard. Dynamic templates, incoming alerts, MMS, dark hours, SMS opt-out, and delivery receipts are some of the best app features that utility providers can use. For a free 30-day trial of this business texting tool, visit Salesforce AppExchange. For further information, send an email to email@example.com. Follow LinkedIn, Twitter, and YouTube to stay up to date on the newest apps.