SMS & eFax Guru: Your All-in-One Solution for Streamlined Communication in Salesforce

In a world increasingly driven by digital technologies, staying ahead of the curve is essential for businesses. That’s where “SMS & eFax Guru” steps in, revolutionizing the way industries communicate via fax within Salesforce. This cutting-edge application combines the power of SMS and eFax capabilities, making it a must-have tool for organizations looking to boost productivity and customer satisfaction.

A Versatile Communication Solution

With “SMS & eFax Guru,” you gain access to a range of communication options, including Conversational SMS, Automated SMS, Bulk SMS, and eFax. This versatile tool seamlessly integrates into Salesforce, allowing you to send and receive SMS messages and faxes directly from any Standard and Custom object.

Conversational SMS

Engage your customers in meaningful conversations with Conversational SMS. This feature enables recipients to respond to your SMS, offering dynamic templates, incoming alerts, multimedia messaging (MMS), SMS inbox management, and delivery receipt tracking.

Bulk SMS

Efficiency is key when it comes to reaching multiple recipients simultaneously. “SMS & eFax Guru” allows you to send personalized SMS messages with dynamic templates from any standard or custom object list view or campaign.

Automated SMS

Streamline your communication workflow with automated SMS. Configure SMS automation using process builders, flows, and apex triggers, tailoring automated responses to your unique business requirements.

eFax Integration

Experience the convenience of eFax within Salesforce. Send and receive faxes effortlessly, with features such as delivery receipts, incoming alerts, and support for files of all formats and sizes.

Features Galore

• Dynamic SMS Templates: Customize your messages with ease to align with your business needs.
• SMS Inbox: Respond to messages conveniently, with filtering options based on users.
• SMS Bot: Engage with customers through automated SMS based on keywords and triggers.
• Port Numbers: Seamlessly transfer full numbers or texting lines to the app, even for landline numbers that lack SMS capability.
• Opt-in and Opt-out: Allow recipients to manage their SMS preferences, enhancing communication compliance.

Benefits at a Glance

• Mobile Responsive: Send SMS directly from the Salesforce1 Mobile App without the need for a separate application.
• Dashboard: Real-time tracking of sent and received SMS and eFax messages with a fully customizable dashboard.
• User-Friendly: Whether it’s sending personalized SMS, dynamic templates, or receiving MMS, it’s all made easy.
• Reliability: All SMS and eFax messages are stored within Salesforce, related to parent objects for easy retrieval.

Unlocking the Potential of SMS & eFax Guru

SMS & eFax Guru isn’t just an application; it’s a Salesforce-native messaging solution designed to empower your organization. Whether you need Conversational Texting, Bulk Texting, Fully Automated Texting, or Fax communication, this user-friendly tool has you covered.

Say goodbye to outdated fax machines and inefficient communication methods. “SMS & eFax Guru” opens the door to a new era of streamlined, effective, and versatile communication, all within the Salesforce ecosystem. Take your business to the next level with this advanced SMS and eFax solution. This Salesforce eFax integration is available for a 30-day free trial. To know more or to request a free trial, please visit Salesforce AppExchange or contact Solutions@cloudmaveninc.com