SMS and eFax Guru is an advanced business texting solution that sends & receives SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce Certified ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this app. Business texting solutions offer several advantages for law firms, including improved communication with clients, more efficient workflows, and increased productivity. Law firms must be proactive in adopting new technologies to stay competitive. As a law firm, you must be able to communicate with your clients quickly and easily. A business texting solution can assist you with this. You can send and receive customer text messages using a business texting solution. You can also use a business texting solution to schedule appointments and send reminders. But the most important is to include a reliable texting solution that will assist the business in all growth aspects. However, SMS & eFax Guru enables the law firm to fulfill all their business needs. The solution supports Conversational SMS, Automated SMS, Bulk SMS, and HIPAA-compliant eFax. Conversational SMS enables two-way communication between attorneys and their clients. Automated SMS easily customizes the SMS workflow and configures automated responses, and the system becomes automated with the help of apex, triggers, and APIs, etc. Law firms frequently use bulk SMS to communicate with their clients. This is due to a number of factors, including the fact that it is a quick and easy way to send out reminders and updates. Furthermore, bulk SMS is a very cost-effective method of communication, which is important for law firms that must stay within their budget. The application enables law firms to send personalized SMS messages by using dynamic templates. Its advanced feature filters out invalid contacts.
The firm can set a set of QnA to respond automatically to prospects according to their need. Sensitive information can be easily sent through eFax, which maintains HIPAA compliance from start to finish to maintain full encryption. To adhere to the TCPA guidelines, the app allows the recipients to unsubscribe or subscribe through SMS opt-out. Short codes, URLs, and links can be added to messages by senders to assist clients in redirecting. In addition to text messages, law firms can send pictures, and MMS. The app also supports SMS inbox, incoming alerts, SMS bots, etc., to enhance business opportunities to the next level. This shortcode texting app is available on Salesforce AppExchange for a free 30-day trial. Send an email to email@example.com if you have any queries. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to know more.