Salesforce messaging app
Health insurance companies use SMS and eFax to securely and efficiently communicate important information to their customers and healthcare providers. SMS allows immediate and simple communication, such as appointment reminders and prescription refill notifications. eFax enables the safe and efficient transmission of sensitive medical documents. Both combined provide a comprehensive communication strategy that meets the needs of both customers and healthcare providers. A dependable texting app with eFax support can assist health insurers in streamlining communication and document sharing between insurers and healthcare providers. SMS & eFax Guru allows health insurance companies to use both SMS and eFax on the same platform. It is the most advanced business texting app developed by Cloud Maven, Inc., a Salesforce-certified ISV partner and the recipient of the 2021 Salesforce Partner Innovation Award. It supports Conversational SMS, Bulk SMS, Automated SMS, and eFax, among other communication features.
Two-way Conversational SMS allows health insurance companies to communicate with their customers quickly and easily. Health insurance providers can use Bulk SMS to send promotional messages to multiple customers about new products or services, discounts, and special offers. This helps to increase brand awareness and drive sales. Automated SMS allows senders to customize the application and set it up to send the customers preconfigured messages according to business needs.
eFax is HIPAA-compliant, which assists health insurance providers by providing a secure and efficient way to send and receive important patient information such as medical records, insurance claims, and authorization forms. Additionally, eFax can help reduce the risk of lost or delayed documents, as well as help protect sensitive patient information by encrypting and storing it securely inside the Salesforce environment. SMS and eFax Guru also support sending bulk eFax.
The app includes a Number Lookup service to assist the user in identifying the customer. The app includes cutting-edge features such as MMS, SMS inbox, dark hour, delivery receipt, incoming alerts, SMS on the go, and so on to help health insurance providers meet their objectives and remain competitive. The solution enables up to 3000-character text messages, making it easier for health insurance companies to communicate with their customers. This SMS API is available on Salesforce AppExchange for a free 30-day trial. If you have any queries, email info@cloudmaveninc.com, and you can learn more about various solutions by following Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube.
