Olivia Brownie
2 min readMay 23, 2023

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Overcoming Communication Challenges in the Hospitality Industry with SMS & eFax Guru

Effective communication is vital for success in the hospitality sector. However, managing multiple channels can be challenging. SMS & eFax Guru is a game-changer for the industry. This app resolves communication issues by enabling SMS and fax messaging within Salesforce. Let’s explore its key features and benefits.

Key Features:

  1. Send/Receive SMS from Salesforce: Easily send and receive SMS messages from any Salesforce object, eliminating the need for multiple platforms.
  2. Real-Time Delivery Receipts: Stay updated on SMS message delivery with real-time receipts, ensuring prompt action and follow-up.
  3. SMS Inbox: Manage incoming SMS messages directly within Salesforce, enabling quick replies and efficient communication.
  4. Bulk SMS: Save time by sending texts to multiple recipients in one click, ideal for promotions and important announcements.
  5. Fax Integration: Securely send/receive HIPAA-compliant faxes within Salesforce, streamlining document management.
  6. Bulk Faxing: Efficiently distribute documents to multiple recipients using list views, campaigns, or reports.
  7. Email-to-Fax: Send faxes from your existing email system, simplifying the faxing process.
  8. Dynamic SMS Templates: Create personalized SMS templates with merge fields, enhancing guest satisfaction with tailored messages.
  9. Mobile Device Compatibility: Access and manage communication on the go using the Salesforce mobile app.
  10. Automation and Integration: Integrate the app with Salesforce functionalities for automated workflows, enhancing operational efficiency.

SMS & eFax Guru simplifies communication in the hospitality sector by combining SMS, and fax within Salesforce. This innovative solution will streamline your communication processes, enhance guest experiences, and boost operational efficiency. This Salesforce secure messaging application is available on Salesforce AppExchange for a 30-day free trial. To know more, contact info@cloudmaveninc.com

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