How to email secure documents?

Olivia Brownie
2 min readMar 2, 2023

Secure Email, powered by Paubox, is an application that automates the business workflow by safely transferring encrypted emails inside Salesforce. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award winner has developed this app. Mental health providers deal with sensitive and confidential client information, such as the personal and medical history of patients, treatment plans, and other private details. Protecting this information from unauthorized access, theft, or misuse is crucial. Secure email can help mental health providers safeguard the confidentiality of their patient’s information. These tools use encryption to ensure that emails are transmitted securely and can only be read by the intended recipient. By using a secure email tool, mental health providers can comply with legal and ethical standards regarding confidentiality and privacy. They can also build trust and confidence with their clients by committing to protecting their information.

How to email secure documents

Email encryption software frequently requires users to manage encryption keys, which can be difficult for non-technical users. Accessing encrypted messages can also be difficult if keys are lost or compromised. Some email encryption tools can be difficult to use or integrate with existing email clients, resulting in user frustration and aversion to adopting the technology. There are no such issues with Secure Emal- Powered by Paubox. It is so simple to use that it doesn’t require any pins/passwords to exchange, no plugins/ portals to log in, or extra steps required, which adds friction to the email-sharing process.

Mental health providers can use this encrypted email solution to attach documents of any size or format. This procedure reduces the workload of employees while also saving time and money. The app supports TLS 1.3+ and AES 256-bit encryption to protect sensitive emails in transit and at rest. The system is the only HIPAA-compliant and HITRUST CSF-certified Salesforce-native app. Because email sending can be automated and scheduled, the solution ensures error-free business operations.

It allows healthcare providers to send emails to multiple recipients simultaneously with configured dynamic email templates and can mention recipients in the ‘cc’ list. Secure Email can be easily deployed in minutes in any existing domain or business email platform. This HITRUST email app is available on Salesforce AppExchange for a free 30-day trial. Send an email to info@cloudmaveninc.com if you have any queries. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to learn more.

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