HITRUST CSF Certified and HIPAA Compliant: The Gold Standard in Secure Email

Olivia Brownie
3 min readOct 18, 2023

In an era where data security and privacy are paramount, businesses need to ensure that their email communication remains confidential and compliant with industry standards. Enter “Secure Email: Powered by Paubox” — a Salesforce native app designed to help you send and receive encrypted emails without leaving your Salesforce environment. It’s all about combining security, encryption, and ease of use to streamline your communication while keeping your data safe.

What Makes Secure Email Stand Out:

Send Secure Emails from Any Object: Secure Email integrates seamlessly with both standard and custom objects in Salesforce. Whether you’re working with customer records, opportunities, or custom data objects, you can send emails securely right from your workspace.

HITRUST CSF Certified and HIPAA Compliant: Security is a top priority with Secure Email. It is the only Salesforce Secure Email Solution that is HITRUST CSF Certified and HIPAA Compliant, ensuring the highest standards of data protection.

Robust Encryption: Secure Email employs TLS 1.3 Email Encryption and AES 256 Encryption to safeguard your messages in transit and at rest. This means your emails remain confidential, even when not every email server supports these advanced encryption methods.

Recipients Without TLS 1.3 & AES 256 Support: For recipients using email servers that don’t support TLS 1.3 and AES 256 Encryption, Secure Email provides a secure viewing experience. The recipient simply clicks a link to access the message securely.

Efficient Email Inbox: Keeping track of secure emails is a breeze with the Secure Email Inbox. It allows you to view and reply to all your secure emails from a single location, eliminating the need to navigate through multiple records.

End-to-End Encryption: Paubox, the encryption partner, ensures that emails are encrypted from the moment they leave your inbox until they rest in your recipient’s mailbox.

Real-time Tracking: Stay on top of your email communication with the fully customizable dashboard. It helps you track sent and received emails in real-time, providing valuable insights into your communication.

Delivery Receipts: Secure Email keeps you informed by sending you notifications of sent and received emails, providing peace of mind that your messages have reached their intended recipients.

User-Friendly Interface: You don’t need to be a tech guru to use Secure Email. Its intuitive interface makes it easy for anyone to send and receive secure emails.

Fully Customizable: Tailor your encrypted emails to match your business policies and branding. Customize them for a professional and consistent look.

Mobile Responsive: Take your secure email communication on the go with the Salesforce mobile app. Access your messages and stay in touch with clients and colleagues from your mobile device.

Two-Way Secure Emails: Secure Email facilitates two-way communication inside Salesforce, ensuring that you can have secure discussions and exchanges with your contacts.

Email Threading and Linking: No more searching for email conversations related to specific Salesforce records. Secure Email automates the email threading and linking, keeping your communication organized.

Bulk Sending: Send secure emails to multiple recipients simultaneously. It’s a time-saver when you need to share critical information with your team or clients.

Automation-Friendly: Secure Email supports automation through Salesforce workflows, Apex, triggers, Flow, Process Builders, or APIs, making it a valuable addition to your business processes.

Secure File Attachments: You can securely attach files of any size, making it a practical solution for sharing documents and data with your contacts.

Dynamic Email Templates: Customize your emails with dynamic templates to ensure your communication is consistent and professional.

In an age where data breaches and cyber threats are a constant concern, Secure Email: Powered by Paubox offers a robust solution to ensure your email communication is confidential, secure, and compliant with industry standards. With user-friendly features and strong encryption, it’s a must-have tool for businesses looking to protect their sensitive data while streamlining their email communication in Salesforce. Embrace this technology and revolutionize your email communications. To try this Salesforce secure email communication tool for 30 days, visit Salesforce AppExchange or contact Solutions@cloudmaveninc.com