HIPAA-compliant secure email

Secure Email, powered by Paubox, is an application that automates the business workflow by securely transmitting emails with complete encryption inside Salesforce. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award recipient has developed this app.

Hospitals and healthcare facilities are bound by several privacy laws, including HIPAA, in the United States, which require them to safeguard patients’ personal and medical information. Transferring such information via Email requires adherence to stringent privacy protocols to ensure that sensitive information is not compromised during transmission. Email is a platform that relies on human interaction, and errors can occur when sending or receiving medical information. Healthcare professionals may inadvertently send sensitive medical information to the wrong recipient, leading to a breach of patient privacy.

The native Salesforce application saves the day at this point! With the aid of HITRUST CSF and HIPAA compliance, email security is established. The system complies with the TLS 1.2+ protocol and AES 256-bit encryption when in transit or on the go, lowering the possibility of a data breach while sending emails. Secure Email encrypts all outgoing emails automatically. This reduces the risk of sending unencrypted sensitive data to unintended recipients, a common source of human error.

Secure Email protects data privacy while also increasing cyber resilience. Workflows, APIs, process builders, and other technologies help the system become more automated and effective, distinguishing it from competing encrypted email systems. This secure email service assists users in adding recipients to a “cc” and “bcc” list. It also allows healthcare professionals to send emails in bulk, allowing them to reach out to many people at once. It is a user-friendly and mobile-friendly software that displays the number of emails sent and received via an intuitive, simple-to-understand dashboard.

The email transfer app eliminates the need for extra steps, plugins, or portals to send and receive emails. Overall, automated secure email apps can help healthcare facilities reduce human error and improve email security by automating repetitive tasks, implementing access controls, and reducing human intervention in email security. For a free 30-day trial, this app is available on Salesforce AppExchange. Send an email to info@cloudmaveninc.com for any queries. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to learn more about other products.