HIPAA compliant secure email

Olivia Brownie
2 min readNov 26, 2022

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HIPAA compliant secure email

Secure Email, powered by Paubox, is an application that automates the business workflow by securely transmitting emails with full encryption inside Salesforce. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award recipient, has developed this solution. Health insurers in the United States now routinely require a secure email transmission tool to conduct business. This requirement is intended to ensure that all patient data is safeguarded by the Health Insurance Portability and Accountability Act (HIPAA). Health insurers must use an encrypted email service that meets the following criteria to comply with this requirement: To encrypt all email messages in transit, the service must use Transport Layer Security (TLS). The service must also allow recipients to confirm the sender’s identity. There are several factors that health insurance providers take into account when looking for a safe email transmission tool. One of the most important considerations is whether the system meets all of the requirements outlined in HIPAA. Another key factor is whether the system is easy to use and provides a way for the sender to verify that the intended recipient has received the message.

This encrypted email solution provides these health insurers with critical business information data security via TLS 1.2+ protocol and AES 256 encryption on the go or at rest. The process is HIPAA compliant, and HITRUST CSF certified for securing the entire email transmission process. Insurance companies’ employees do not need login portals or plugins to send and receive emails. The system achieves automation via workflows, triggers, apex, APIs, etc employees working on different projects can send emails to multiple recipients. The insurance providers can also mention recipients in the ‘cc’ list and can track the total number of emails sent and received using an intuitive dashboard, allowing them to comprehend all details fully. This HIPAA compliant secure email app is available on Salesforce AppExchange for a free 30-day trial. If you have any queries, send an email to info@cloudmaveninc.com, and to know more, follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube.

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