BotDoc data safety: Secure File Transport

Olivia Brownie
2 min readMar 21, 2023

Secure File Transport, powered by BotDoc, is an application that automates the business workflow by securely transmitting documents with sensitive information without the need for passwords, pins, software, apps, etc., from any Salesforce object. Cloud Maven, Inc., a certified Salesforce ISV Partner and the 2021 Salesforce Partner Innovation Award winner has developed this app.

BotDoc data safety

Telecom companies must protect customer data and systems from cyber-attacks by updating security measures. Secure transmission of files is crucial, as they can contain confidential information. A solution is needed that implements proper encryption, adheres to regulatory compliance, and meets high-security standards while being scalable to handle the growing volume of data. The problem is how to securely transmit files while meeting regulatory compliance requirements and keeping up with the changing technological landscape in the telecom industry.

This file transfer tool is unique because it meets all the requirements for transferring sensitive data. It can send and receive files from any Salesforce object with complete encryption to ensure the data’s security. Since telecom data contains sensitive information, such as transaction details and customers’ identities, the app encrypts the files in transit and at rest using TLS and AES-bit encryption. The system is also PCI DSS compliant to prevent any issues during the process. Compliance requirements like GDPR, SOC2, PCI DSS, HIPAA, FERPA, and Privacy Shield are met to ensure the safe transmission of files. Employees in the telecom industry don’t need to enter login pins and passwords or use apps to send or receive files. The system is fully automated, reducing errors caused by manual processes. Users can track document status in real-time through an intuitive dashboard. This secure file transfer app is available on Salesforce AppExchange for a free 30-day trial. If you have any queries, email, and you can learn more about various solutions by following Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube.