Best SMS App for Salesforce
SMS and eFax Guru is a sophisticated business texting solution that allows you to send and receive SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce Certified ISV Partner and the 2021 Salesforce Partner Innovation Award recipient, has developed this solution. Text messaging has become an increasingly important tool for business consultants as businesses rely more on technology and digital communications. Text messaging has several advantages over other forms of communication, including the ability to send messages quickly, the convenience of having real-time conversations, and the security of storing messages in a secure environment. Furthermore, text messaging is an effective way for business consultants to communicate with clients and colleagues, allowing them to provide updates and information in a timely and secure manner. When looking for a business texting tool, business consultants look for solution that is simple to use; no one wants to spend hours figuring out the various features and functions of a messaging tool. SMS & eFax Guru is the most user-friendly tool for business consultants. To help these organizations achieve their goals, the app supports features such as Conversational SMS, Bulk SMS, Automated SMS, and eFax.
Conversational SMS is used by business consultants to communicate with clients and potential customers in real time. This mode of communication has numerous advantages, including quick responses, ease of access, and minimal effort. Clients can quickly respond to a message on their phone, and the conversation can be resumed at any time. Customers are more satisfied with this mode of communication because it allows them to interact with the business consultant more naturally.
Bulk SMS messaging has emerged as a popular and efficient method for business consultants to reach their target audience. It is a convenient way to spread important information in a low-cost instantly. Businesses can quickly and efficiently share information with customers by sending personalized SMS using dynamic templates. This can save time and money while ensuring that customers are kept up to date on important information. SMS & eFax Guru automatically filters out invalid contacts, ensuring that messages reach only to the intended recipients. The consultant can use reports to send real-time and scheduled Bulk SMS.
SMS automation can assist in streamlining their workflow and increasing the efficiency of their operations. Consultants can quickly and easily communicate with clients and customers via SMS, providing them with the necessary information or requesting additional details. Automated SMS messaging can lower the overhead costs associated with manual communication, allowing consultants to devote their resources to more important tasks. The app employs Workflows, Apex, Triggers, Process Builders, or APIs to automate the SMS workflow.
Business consultants can use eFax to send and receive large documents quickly, securely, and affordably. This frees consultants’ time to focus on their primary responsibilities rather than paperwork and document preparation. eFax also reduces the costs of paper-based document preparation, allowing funds to be used for other purposes.
The app supports the Number Lookup service, which allows business consultants to look up phone number data, including caller name and carrier information. Text messages can also include a custom URL link that directs recipients to their website. The app includes an SMS inbox feature that enables businesses to respond to messages without navigating to records, filter conversations based on user, and directly navigate to a record. Since the app is mobile responsive, users can send/receive SMS and eFax directly from the Salesforce1 mobile app. The app allows users to keep track of all SMS and faxes sent and received via an intuitive, fully customizable dashboard. Business consultants can use features such as SMS opt-out, incoming alerts, SMS bot, dark hour, MMS, hosted SMS, etc. to help businesses run more smoothly and effectively. Because all outbound/inbound messages are saved under the parent object within Salesforce, business consultants have continuous access to them. The business texting app is available on Salesforce AppExchange for a 30-day free trial. To learn more, contact info@cloudmaveninc.com
