Best SMS App for Salesforce
SMS and eFax Guru is an advanced business texting solution that sends & receives SMS and HIPAA-compliant eFax from any Salesforce object. Cloud Maven, Inc., a Salesforce Certified ISV Partner and the 2021 Salesforce Partner Innovation Award winner, has developed this application. There are many reasons why most healthcare organizations require a texting app that supports API integration. For one, it streamlines communication between healthcare providers and patients and eliminates the need for manual data entry. Additionally, the API integration allows for real-time updates of patient information to be reflected in the provider’s records. Furthermore, by integrating into existing healthcare systems, texting apps can provide more efficient patient care and ensure that all relevant information is shared between providers.
SMS & eFax Guru allows healthcare organization to integrate the full range of their texting features through API form. The application provides a comprehensive and powerful API platform that enables developers to build custom text messaging features into their apps. The Salesforce SMS API offers various features such as Conversational SMS, Bulk SMS, Automated SMS, and eFax.
Conversational SMS has been a game-changer for healthcare providers. It allows them to connect easily with their patients and efficiently send crucial information to them. It also reduces the need for long wait times, which can be especially helpful for those in rural locations who may not have access to other forms of communication. Furthermore, it allows for better communication between patient and provider, as messages can be sent in real-time, allowing for quick responses.
Bulk SMS is an essential tool for healthcare providers, allows to send mass SMS to patients. This is particularly important in the case of appointment reminders or changes in clinic hours. Healthcare providers can save time and money by reaching all of their patients at once. Additionally, Bulk SMS can be used to promote healthy living and provide educational materials on health topics.
To reduce manual workload, Automated SMS allows healthcare to send automated responses to patient queries using customized messages. Automated SMS helps healthcare providers by making it easier to deliver messages promptly without the need for manual entry. This allows healthcare providers to reach their patients more quickly and efficiently, ensuring that information is delivered exactly when needed. Healthcare providers can also send surveys and reminders through automated SMS, allowing for improved patient engagement.
Through eFax, healthcare providers can send and receive documents securely, ensuring patient confidentiality is maintained. With eFax, healthcare providers can spend less time managing paperwork and more time providing quality care to patients. Aside from the parameters above, this application provides an SMS inbox, SMS bot, incoming alerts, dark hour, SMS opt-out, and other features for user convenience. This Salesforce secure messaging app is available on Salesforce AppExchange for a free 30-day trial. Please email info@cloudmaveninc.com with any queries or to know more about its features and benefits. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube to know more.
