Automated SMS Salesforce: SMS & eFax Guru
The hospitality industry undoubtedly requires a business texting tool to remain competitive in today’s market. This is because customers expect prompt and dependable communication when attempting to make a reservation, ask a question, or obtain information. Hospitality businesses can provide customers with faster and more convenient communication options by using a business texting tool. Aside from providing convenience to customers, a business texting tool can help hospitality businesses save time and money. Businesses can easily keep in touch with their customers and provide them with relevant information quickly and efficiently by using automated text messages. Businesses can save time and money by not manually following up with customers or sending out multiple emails or text messages.
The hospitality industry requires a user-friendly business texting solution that can be quickly implemented. This will allow employees to quickly become accustomed to the system without requiring extensive training. Furthermore, the solution should be capable of handling high-volume traffic, allowing messages to be sent and received without interruption. Considering these factors, Cloud Maven, Inc. has developed SMS & eFax Guru: a Salesforce-native business texting tool that allows businesses to send and receive SMS and eFax using any Salesforce standard or custom object. The app is simple to install and operate. To compete in an ever-changing market, the app includes features such as Conversational SMS, Bulk SMS, Automated SMS, and eFax.
Conversational SMS allows 2-way conversation between sender and recipient. It enables hospitality businesses to respond quickly to customer queries and complaints, thus improving customer satisfaction. Bulk SMS allows hospitality businesses to send out large numbers of messages quickly, and Automated SMS can be used to send pre-scheduled messages to customers to remind them of upcoming events or inform them of special offers. Automated SMS can be used in sending surveys to customers following their stay at a hotel or restaurant. This can assist businesses in gathering customer feedback and improving the quality of hospitality services.
eFax enables hotels to send, receive, and manage documents quickly and securely without the hassle and cost of traditional faxing. It also eliminates the need for bulky fax machines, which take up valuable desk space and require expensive maintenance. It allows access to documents from any location. It is also less expensive than traditional faxing because there is no need to purchase and maintain expensive fax machines and the associated paper and toner costs. Because eFax is HIPAA-compliant and the documents are encrypted and transmitted over a secure connection, it is more secure than traditional faxing. Many applications allow only users to send eFax, but SMS & eFax Guru allows for two-way communication. It also supports bulk eFax transmission.
Similarly, SMS & eFax Guru offers numerous cutting-edge features such as MMS, SMS opt-out, delivery receipt, incoming alerts, SMS inbox, dashboard, and dark hour to help the hospitality industry stay one step ahead of competitors. The hospitality industry can insert custom URLs into text messages to promote their website. The app integrates seamlessly with an existing platform as an API. By using SMS & eFax Guru, hospitality businesses can easily and quickly communicate with their customers in a way that is both efficient and cost-effective. The Salesforce secure messaging app is available on Salesforce AppExchange for a 30-day free trial. To learn more about its features, contact info@cloudmaveninc.com. Follow Cloud Maven, Inc. on LinkedIn, Twitter, and YouTube for future updates.
